Service Leader

The topic of what makes a great leader has been debated since we humans could say the word. When you think of the values a mentor has brought to you, it's often those intangible aspects which are more difficult to define.

In business, it's tough to be thrown into a new role when you may be good at the work but not as well versed at the people part. It’s easy to point to those who have handled leadership with grace but it's not a skill you learn in short order. And it can certainly be a balancing act when the company continually reminds you profit is the goal.

Fear can be why strong leadership is often as rare as great customer service.
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Intraextrointrovert

I'm an extrovert introvert who enjoys collaborating in team and group environments but also needs and enjoys some chill time on my own to recharge. I’m an ENFP (Extraversion, Intuition, Feeling, Perception) which means I focus on intuition and external connections. But there is a strong internal piece which is key to process how I feel about things and how they fit into my value system.

I live in the world of possibilities – which can trip me up on follow through – but I see life as a gift and literally wake up every day looking forward to the possibilities. I have my share of down times and self-doubt which again is typical of someone driven by emotion and connection.

Up Downside

When I look at the 20 or so people I spend the most time with, it’s a mix, which is typical of an ENFP as I get energy from others and the varied traits they bring. And some of the closest people in my life are actually introverts. If you know one or are one, you know the label isn't completely accurate. The ones in my life are incredibly personable, engaging, and funny. Introvert means shy and withdrawn and I disagree with those broad labels.

I have a colleague who is an introvert and prefers to solve issues at work one-on-one in plain language through conversation and collaboration while her boss wants every report in triplicate to outline the effectiveness of the analysis of the plan. One gets energy from relationships while the other can’t operate without reports and structure.

P2P

One of my best friends – who is definitely an extrovert – is a very successful investment adviser who does most of his work on the phone or with clients rather than sitting in his office doing paperwork. His energy comes from being with and helping people and he does it all day long.

So if you have someone on your team who isn't like you, celebrate that, celebrate them, and get to know their way, their perspective, and their view on the world. We can talk about the multi-generational workplace another time.

Labels are good for clothing not people.
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Ready?

When I was a kid, my parents would try and tell me to enjoy life and not get too caught up in the minutiae, but they did all the time. Now that my mom is in her 80's, we're able to have great discussions about life and her common message remains clear - don't live with regrets. If you want that relationship, go for it. If you want to try that new job, don't wait for an invitation.

This is not a new revelation; we've been saying and reading it our entire lives. The classic; no one will be on their death bed wishing they had spent more time at the office. But it's deeper than that. It's more than what we do for a paycheck or even better a passion that pays our bills. It's ubiquitous; it doesn't go away after work or on the weekends. It's with us always.

Now what?

I saw this wonderful quote and it sums up life rather nicely. The question isn't whether we have the guts or time or ability or talent or money to go for it. It's a much deeper yet simpler issue.

“It's a terrible thing, I think, in life to wait until you're ready. I have this feeling now that actually no one is ever ready to do anything. There is almost no such thing as ready. There is only now. And you may as well do it now. Generally speaking, now is as good a time as any.” Hugh Laurie
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More Less More

Move more. Envy less. Sing more. Cling less. Accomplish more. Show less. Complain less. Live more. Compare less. Contribute more. Annoy less. Enjoy more. Worry less.

Fulfill more. Take less. Focus more. Talk less. Start more. Eat less. Laugh more. Work less. Give more. Regret less. See more. Ignore less. Progress more. Criticize less. Invent more. Renounce less. Embrace more. Spend less. Share more. Measure less.

Collaborate more. Upset less. Dream more. Irritate less. Write more. Doubt less.
Read more. Whine less. Accomplish more. Drink less.

Listen more. Waste less. Smile more. Own less. Learn more. Say less. Help more. Use less. Connect more. Stop less. Play more. Hope less. Communicate more. Skim less.

Thank more. Fret less. View more. Reflect less. Originate more. Copy less.

Do more. Love more. Share more. Breathe more.
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Fear Diet

We've heard the old saying ‘starve a fever, feed a cold’. As leaders, what would happen if we applied that to our lives by feeding our passions and not giving any table scraps to our fears? Yes, easier said than done but worth a shot.

Some organizations, for all their efforts, become a dysfunctional environment. This is where I can help. Some don't want to be helped and it's best we leave them to their misery. Perhaps there is an underlying issue that needs to be put on a diet.

Often, much of what we may fear isn’t the big scary monster but simply something we haven’t tried or an instance where we need help from others or a bit more experience. We may have fear while others navigate it with ease and can help us. There will be times the roles are reversed but we need to starve our fears together.

As Mahatma Gandhi once said; "Fear is the enemy."
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