Humans and Technology Collide

As our world shrinks and advancements make it easier for us to connect without geographic or physical boundaries, there are some drawbacks. If you’re like me, you spend a considerable amount of your time on the phone or on conference calls.

These events can take the form of audio, video, file sharing, teleconferences, telepresence, webinars, and collaborative spaces. Last week, I was on a call with more than twenty people from over a dozen countries. This is great stuff but there can be some issues to deal with when coordinating the tools.

Leadership is not an office

We must be mindful of language and culture, the mix of in-person and virtual teams, and old fashioned phone etiquette. Dave Grady succinctly outlines the real world of global communication. This video remains just as relevant as it did when it was recorded a couple of years ago. You may want to share it with your team.

Please mute your phone and enjoy.


Kneale Mann

Dave Grady