It might be something deep in our core, but it’s rare when you hear someone immediately own a problem. The culture here is terrible is translated that everyone but the person delivering this quip is responsible. That meeting went long is never caused by the guy who pointed it out. Things need to change around here has an underlying tone that the change needs to come from others, not the one who suggested it. We don’t need leadership that crumbles whenever there is a crisis but it can be the toughest part of the work you do. Years ago, I saw an enterprise wide employee survey that stated the number one concern of stakeholders was management’s inability to deal with non-performance.
It's easy to point out the mistakes of others.
It's much more difficult to fix our own.
Kneale Mann
istock
